Omnichannel
Variety of channels in a customer's shopping experience
Nº Q16999365 ★★★
Rare · History
Omnichannel
Variety of channels in a customer's shopping experience
Omnichannel is a neologism describing a business strategy. According to Frost & Sullivan, omnichannel is defined as "seamless and effortless, high-quality customer experiences that occur within and between contact channels".
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Anonymous sales: no buyer or seller shown. Figures count player-to-player sales only.
From Wikipedia
Omnichannel is a neologism describing a business strategy. According to Frost & Sullivan, omnichannel is defined as "seamless and effortless, high-quality customer experiences that occur within and between contact channels".
Text: Wikipédia, CC BY-SA 4.0. ·
