Verint Systems

Verint Systems Inc. is a Melville, New York–based technology company that sells products and services for customer experience (CX) automation. The company offers an open platform, applications, and bots that incorporate artificial intelligence (AI), advanced analytics, large language models, and automated workflows to analyze business intelligence from customer interactions in the contact center, back office, branch, web sites, and mobile apps. This information is used by organizations to achieve a variety of business outcomes, such as increasing productivity and service quality without hiring additional workers, lowering costs, improving the customer experience, and enhancing products, services, and competitive differentiation. In 2024, Verint had approximately 10,000 clients in more than 175 countries, and approximately 3,700 employees around the globe, plus a few hundred contractors in various locations internationally. The company was previously a majority-owned subsidiary of Comverse Technology and it was formerly known as Comverse Infosys. In February 2013, Verint Systems became independent of Comverse, having bought out the latter's stake in it. In 2025, after being taken private by Thoma Bravo, Verint merged with Thoma Bravo’s portfolio company Calabrio.