Delivery Hero

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Delivery Hero SE is a German multinational online food ordering and food delivery company headquartered in Berlin, Germany. Founded in 2011, the company operates an international network spanning over 60 countries across Europe, Asia, Africa, Latin America, and the Middle East, partnering with hundreds of thousands of restaurants and local businesses. Delivery Hero has also expanded into quick commerce, a category focused on delivering small-batch orders and groceries in under an hour. The company relies heavily on a gig economy operational model, utilizing a network of independent couriers dispatched via smartphone applications to execute deliveries. This employment classification policy has made Delivery Hero the subject of ongoing legal challenges, labor disputes, and regulatory scrutiny globally, which in some instances have led to or accelerated the shutdown of its local operations in certain markets.