Bureaucracy

Bureaucracy ( bure-OK-rə-see) is a system of organization where laws or regulatory authority are implemented by civil servants (non-elected officials). Historically, a bureaucracy was a government administration managed by departments staffed with non-elected officials. Today, bureaucracy is the administrative system governing any large institution, whether publicly owned or privately owned. The public administration in many jurisdictions is an example of bureaucracy, as is any centralized hierarchical structure of an institution, including corporations, societies, nonprofit organizations, and clubs. There are two key dilemmas in bureaucracy. The first dilemma relates to whether bureaucrats should be autonomous or directly accountable to their political masters. The second dilemma relates to bureaucrats' responsibility to follow preset rules, and what degree of latitude they may have to determine appropriate solutions for circumstances that are unaccounted for in advance. Various commentators have argued for the necessity of bureaucracies in modern society. The German sociologist Max Weber argued that bureaucracy constitutes the most efficient and rational way in which human activity can be organized and that systematic processes and organized hierarchies are necessary to maintain order, maximize efficiency, and eliminate favoritism. On the other hand, Weber also saw unfettered bureaucracy as a threat to individual freedom, with the potential of trapping individuals in an impersonal "iron cage" of rule-based, rational control.