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Bill shock

Reaction to an excessive cellphone bill

In telecommunications, bill shock is the negative reaction a subscriber can experience if their phone bill has unexpected charges. Bill shock can happen when, for example, a user grossly overuses data applications without an appropriate data plan, or uses a mobile device while roaming (whether domestically or internationally) without understanding the voice or data roaming charges involved.

Nº Q3640015 ★

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Bill shock

Reaction to an excessive cellphone bill

Texto en inglés

In telecommunications, bill shock is the negative reaction a subscriber can experience if their phone bill has unexpected charges. Bill shock can happen when, for example, a user grossly overuses data applications without an appropriate data plan, or uses a mobile device while roaming (whether domestically or internationally) without understanding the voice or data roaming charges involved.

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En Wikipedia

Texto en inglés Aún no hay artículo en tu idioma: extracto en inglés.

In telecommunications, bill shock is the negative reaction a subscriber can experience if their phone bill has unexpected charges. Bill shock can happen when, for example, a user grossly overuses data applications without an appropriate data plan, or uses a mobile device while roaming (whether domestically or internationally) without understanding the voice or data roaming charges involved. The use of non-geographic telephone numbers in the United Kingdom has also been a major cause of bill shock. Pollster YouGov found that 49% of mobile users have been surprised to see how much they have been charged for calling non-geographic numbers and 90% believe organisations should make the cost of these calls clearer. According to Ofcom, UK consumers paid around £1.9 billion for calls to non-geographic numbers in 2009.

Texto: Wikipedia en inglés, CC BY-SA 4.0. ·

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