Bill shock
Reaction to an excessive cellphone bill
In telecommunications, bill shock is the negative reaction a subscriber can experience if their phone bill has unexpected charges. Bill shock can happen when, for example, a user grossly overuses data applications without an appropriate data plan, or uses a mobile device while roaming (whether domestically or internationally) without understanding the voice or data roaming charges involved.
Nº Q3640015 ★
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Bill shock
Reaction to an excessive cellphone bill
In telecommunications, bill shock is the negative reaction a subscriber can experience if their phone bill has unexpected charges. Bill shock can happen when, for example, a user grossly overuses data applications without an appropriate data plan, or uses a mobile device while roaming (whether domestically or internationally) without understanding the voice or data roaming charges involved.
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Texto em inglês Ainda não há artigo no seu idioma: trecho em inglês.
In telecommunications, bill shock is the negative reaction a subscriber can experience if their phone bill has unexpected charges. Bill shock can happen when, for example, a user grossly overuses data applications without an appropriate data plan, or uses a mobile device while roaming (whether domestically or internationally) without understanding the voice or data roaming charges involved. The use of non-geographic telephone numbers in the United Kingdom has also been a major cause of bill shock. Pollster YouGov found that 49% of mobile users have been surprised to see how much they have been charged for calling non-geographic numbers and 90% believe organisations should make the cost of these calls clearer. According to Ofcom, UK consumers paid around £1.9 billion for calls to non-geographic numbers in 2009.
Texto: Wikipédia em inglês, CC BY-SA 4.0. ·
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